Why Shop Mobility Direct?
At Mobility Direct NI, our support does not stop once you make a purchase.
When you purchase from us, every customer is automatically enrolled into our Customer Care Programme, designed to give you extra value, ongoing support and peace of mind long after you leave our showroom.
Whether you have purchased a scooter, wheelchair or rollator, our Customer Care Programme helps you stay supported with service savings, priority assistance and useful aftercare benefits.
So, what's included?
Up to 50% off service savings.
Regular servicing can help keep customers’ mobility equipment in good condition, providing confidence that your product is being looked after by a team that cares and who knows it well.
- These service charges would benefit customers with mobility scooters, wheelchairs, and rollators, taking the average service from £120 to prices as low as £60.
Free Insurance
- When you buy with us, we offer month of free insurance on our scooters and powerchairs.
- This gives customers added peace of mind from the beginning, helping protect their product and keeping them supported after purchase.
Loan Scooter Support
- If equipment is damaged or requires a service, Mobility Direct offers a loaned scooter while your own is being looked after.
- This gives added reassurance that you are not left without mobility support when it is needed most, eliminating disruption to everyday life.
- Loaned scooters are subject to availability.
Priority Callouts.
- Becoming a customer with us ensures priority callouts during busy periods for servicing, support and assistance when needed.
- From punctures to replacement tubes and general product support, our callout team is here to help keep you moving.
Customer Buy Back Scheme
- If you are ready to upgrade or no longer need your scooter, our customer buy-back scheme can help.
- Mobility Direct can help sell your scooter on your behalf, offering a simple and convenient way to move on from your current scooter, without having to manage the selling process alone.
- No other dealership in Northern Ireland offers this scheme, so buying with us allows you to avail of this service.
- Our Buy Back Scheme will be subject to the scooter’s condition. It will only be available for scooters purchased from Mobility Direct; scooters and powerchairs from other dealerships do not apply.
Purchase Parts at great prices
- Customers can also purchase discounted parts for scooters, wheelchairs and rollators at trade prices.
- This ensures that they stay maintained for a reasonable price.
- From replacement to spare parts, Mobility Direct’s team can advise on what suits best for our customers and their equipment.
We are more than just a purchase.
At Mobility Direct, we want to offer you a product that is suited to you.
Our team can talk you through what matters most, from travel distance and comfort to where and how the product will be used.
We will not sell you a product unless we know it is right for you.
Speak to our team today to find out more about the benefits available to you.
Our Customer’s experience
Diane
Very helpful, first visit was to have my dad’s wheelchair serviced, this time was for a new recliner chair for my 96-year-old nan, both visits were spot on and very friendly.
Mark
I knew what I wanted and had my mind set on it. The staff discussed details and then graciously came to Belfast with my choice. Well-mannered, friendly, and courteous from start to finish. I got to try my choice, tested it, and without having to think twice, agreed. Within seven days, I received my new Motability wheelchair, signed, sealed and delivered without a hitch.
Terms and conditions apply. Benefits may vary depending on product type, availability and service requirements.
Armagh Office
139 Battleford Road,
Co. Armagh, Northern Ireland
BT61 8BT
Belfast Office
16 Boucher Way,
Belfast,
BT12 6RE